Last updated: November 13, 2026
Email support@hojastudio.app and we'll get back to you as soon as we can, usually within a few business days. Help is available in English and Spanish.
To help us fix things faster, include:
What you were doing when the problem happened
The exact error message, or a screenshot of it
The program your file came from (for example, your scheduling or field-service software)
Please don't send your actual data file unless we ask for it. If we do, remove customer names and addresses first.
Hoja Reports is made by Hoja Studio LLC, 1500 N Grant St Ste R, Denver, CO 80203, USA.
Hoja Reports turns a messy work-order export into a clean job list and ready-made reports, all inside your Google Sheet.
Install it. In Google Sheets, choose Extensions > Add-ons > Get add-ons, search for Hoja Reports, and click Install. Google will ask you to approve its permissions.
Open it. In any spreadsheet, choose Extensions > Hoja Reports > Open importer.
Import your data. Pick or drag in an export file (CSV, TSV or TXT) from your computer, or use the tab you already have open. Files separated by commas, semicolons or tabs all work.
Read your reports. Hoja Reports creates or updates these tabs:
Clean Data: Every job, with names, statuses and dates made consistent
Summary: Key numbers and a chart of your jobs
Overdue: Open jobs past their due date
Issues: Rows it couldn't read or that need a second look
Import Log: What was imported, when, and which columns were ignored
Run it again whenever you have a new export. Your reports update, and tabs you made yourself are left alone. If you edit the Clean Data tab, choose Extensions > Hoja Reports > Rebuild reports to update the other report tabs from your changes.
Some columns are ignored or come out empty: Your export may use a column name Hoja Reports doesn't recognize yet. Check the Import Log for ignored columns, then email us the column names (not the data) and we'll look into adding them.
Lots of rows land in the Issues tab: Check for a title, filter or total line above or below the data, and make sure each row is one job. Then import again.
A date looks wrong: Make sure the dates in your export use one format. Rows with dates it can't read are listed in the Issues tab.
Something that looks like a formula shows as plain text: That's on purpose. Imported text is never run as a formula, so a bad cell can't change or send your data.
The add-on is slow or stops partway: Very large files take longer. Try splitting the export by date range, or remove columns you don't need.
The Hoja Reports menu is missing: Reload the spreadsheet. If it's still missing, check Extensions > Add-ons > Manage add-ons to confirm it's installed.
Still stuck? Email us with the details listed under Get help.
Does Hoja Reports see or keep my data? Your data stays in your spreadsheet, and we never receive a copy of your file unless you email it to us. The only exception: if the add-on hits an unexpected error, Google Cloud Logging records the error message, which may include a small piece of your data, such as a customer name. We use these logs only to fix bugs, and Google deletes them after 30 days. Details are in our Privacy Policy.
Can it read my other spreadsheets, Drive or Gmail? No. It can only work in the spreadsheet you open it in.
Does it work with Spanish exports? Yes. It recognizes common Spanish column names, statuses, priorities and month names.
How big a file can it handle? We've tested files up to 50,000 rows. Larger files may run into Google Sheets' limits on how much a spreadsheet can hold.
How do I clear the reports? Choose Extensions > Hoja Reports > Reset. This removes only the report tabs Hoja Reports made. Your own tabs stay.
How do I remove Hoja Reports? Choose Extensions > Add-ons > Manage add-ons and remove it. To also withdraw its permissions, remove it from your Google Account third-party connections page. The tabs it already made stay in your spreadsheet.
How much does it cost? Hoja Reports is free right now. If paid plans launch, pricing will be on our Google Workspace Marketplace listing and in our Terms of Service.
Hoja Reports convierte un archivo exportado de órdenes de trabajo en una lista limpia de trabajos y reportes listos, dentro de tu hoja de cálculo de Google Sheets. Reconoce encabezados, estados, prioridades y meses en español.
Las instrucciones completas están arriba en inglés. Si tienes cualquier duda, escríbenos en español y con gusto te ayudamos.
¿Necesitas ayuda? Escríbenos a support@hojastudio.app y te responderemos lo antes posible, normalmente en pocos días hábiles. Cuéntanos qué estabas haciendo, el mensaje de error exacto (o una captura de pantalla) y de qué programa viene tu archivo. Por favor, no envíes tu archivo de datos a menos que te lo pidamos. Si te lo pedimos, primero borra los nombres y direcciones de tus clientes.
Tus datos se quedan en tu hoja de cálculo y nunca recibimos una copia, a menos que nos la envíes por correo. La única excepción: si ocurre un error inesperado, Google guarda el mensaje de error, que puede incluir algún dato tuyo (por ejemplo, el nombre de un cliente). Solo lo usamos para corregir fallas y se borra a los 30 días. Consulta nuestra Política de privacidad y nuestros Términos de servicio.